Importing Message Data with AI
OVERVIEW
Problem. Title agencies lose time reviewing info across multiple channels such as email, phone, and web portal.
Objective. Reduce the time required for staff to update files based on message contents.
My Role. I led design alongside an engineer and 2 product managers.
Result. Our solution uses AI to identify, compare, and extract relevant data from messages received by Qualia users.
Overall, this project took about a month to design, followed by a month and a half of development as well as an early access program. For more details on my process and results, see the full case study.
